Information we collect
When you contact us, request a catalogue, submit a business enquiry, send feedback, call, WhatsApp, or email us, we may collect your name, company name, email address, phone number, country code, location, requirement details, product category, order interest, destination country, and any reference information you choose to share.
We may also collect basic technical data such as browser type, device information, referring pages, approximate location, and usage patterns through standard website logs, cookies, analytics tools, Google Maps, and Google Translate integrations.
How we use your information
We use submitted information to respond to enquiries, share catalogues, discuss OEM or private-label programmes, prepare quotations, coordinate samples, manage communication, improve our website experience, and support export documentation or shipment discussions when a business relationship progresses.
We may use feedback to improve product quality, communication, dispatch experience, and website functionality. We do not sell personal information.
Legal basis and consent
By submitting a form, sending an email, calling, messaging us, or continuing to use this website, you consent to the collection and use of information as described in this policy.
For B2B enquiries, we may process information because it is necessary to respond to your request, take pre-contractual steps, maintain business records, comply with applicable laws, and pursue legitimate business interests.
Cookies, translation, maps, and analytics
This website may use cookies or similar technologies to remember preferences, support multilingual translation, improve performance, and understand website usage. The language selector uses Google Translate and may set translation-related cookies.
Embedded Google Maps and third-party services may process technical information according to their own policies. You can control cookies through your browser settings, though some features may not work as intended if cookies are disabled.
Sharing and disclosure
We may share relevant information with authorised team members, service providers, logistics partners, documentation advisors, IT vendors, or professional advisors only where required to respond to your request, operate the website, support business communication, or comply with legal obligations.
If a shipment, quotation, sample, or order process begins, information may be used in commercial documents, export communication, or logistics coordination as necessary.
Data security and retention
We use reasonable administrative, technical, and organisational measures to protect information from unauthorised access, misuse, alteration, or loss. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
We retain enquiry and business communication data for as long as necessary to respond to you, manage business records, meet legal requirements, resolve disputes, and improve our services.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, or withdrawal of consent for certain personal information. We may need to verify your identity before processing such requests.
To make a privacy request, contact us at info@saandrik.com.
International communication
As an export-focused business, we may communicate with buyers, representatives, vendors, and logistics partners in different countries. Information submitted through the website may therefore be processed or accessed outside your location where necessary for business communication.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or operational practices. The latest version will be posted on this page.
Contact details
Saandrik Group of Companies Pvt. Ltd.
Yug Square, Meston Road, Kanpur, Uttar Pradesh, India – 208001
Email: info@saandrik.com
Phone: +91 97202 67622